Refund Policy

Last updated 13 September 2026

30-day money-back guarantee

Riverbend Premium is a one-off £4.99 payment, sold by Calypso Rolph. If it isn't for you, you can ask for a full refund within 30 days of your order date — no awkward questions.

How to request a refund

Payments and refunds are handled securely by our payment provider, Stripe. Contact us through the app with the email address on your receipt and we'll sort your refund out for you.

What happens next

Refunds normally reach your original payment method within 3–10 working days, depending on your bank. We leave your Premium features switched on afterwards, and your Riverbend account — your fly boxes, trips and progress — stays exactly as it is.

After 30 days

Premium is a single payment with nothing to cancel, so you'll never be charged again. If something has gone wrong outside the 30 days, tell us anyway — we'd rather hear about it and will do what we reasonably can.

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